"Our furnace was growling and needing service. An appointment was set for Friday 1/18/19, but the furnace stopped working early morning of Wed, 1/16/19. I called before Signature opened, left a message and my call was returned at 7:40 am telling me a service tech would be here at 9:30 am. Dustin arrived as promised and repaired the furnace. We discussed the age of the furnace/air conditioner and possibly installing a new one. When I told him about very little heat to our family room he went into the crawl space and found one heating duct servicing 6 registers (3 to the family room and 3 to the utility room). On Thursday, Dustin and I discussed the new furnace/air conditioner probability again and was quoted a price. On Tue, 1/22/2019, Brett and Canyon installed the new furnace and finished the next day by installing the new A/C unit. They also installed a dedicated heating and A/C duct for the family room, and one for the utility room, each heating and A/C duct serving 3 registers. Our family room is much more comfortable now. Brett and Canyon seemed knowledgeable and did a superb job of installation and clean-up. Everyone I talked to were great to work with and the numerous calls I made were returned promptly and courteously. We really appreciate the excellent service and quick response."