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Breaking News – Beware of SCAMS!

As unfortunate as it may be, we all know there are people out there willing to do whatever it takes to make an extra buck, no matter what kind of hurt or destruction they leave in their path. Signature Home Comfort has recently been notified that there is someone in the Springfield area claiming to work for our company, giving bids to homeowners on replacing their HVAC system, collecting half of the money as a down payment, and then never showing up to do the work.

We want to assure our customers and anyone receiving estimates to replace their equipment, that this person does not work for our company, and never has.

Here’s what you should expect and will receive from Signature Home Comfort, and any other reputable company:

  1. When you call our shop for an estimate, we will set up an appointment for Justin (sales manager) to meet you at your home and acquire the information needed to give you a bid that meets your exact needs.
  2. A few days after the appointment you will receive a typed letter (via fax, e-mail, or postal service) listing the scope of work to be performed along with the price to complete the job.
  3. If you choose to accept the bid, our office will contact you to schedule a date and time to begin installation. Our technicians will never contact you directly to set up installation.
  4. Our technicians will arrive the day of the appointment in a vehicle with the Signature Home Comfort logo, and will be uniformed in Signature Home Comfort apparel.

We are deeply troubled that our name has been used to promote this person’s scam. As the homeowner, please be cautious when dealing with anyone outside of a licensed, bonded, and insured company. If something seems suspicious, call the company they claim to work for to verify that person’s employment. One phone call could save you from getting ripped-off.

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